Shipping policy

Shipping Policy

At Hey Girl, we know you're excited to receive your order, so we work hard to get it to you as quickly as possible.

All orders are carefully packed and prepared for dispatch from our warehouse in South Africa.

Orders are processed within 1 business day of being placed.

To ensure fast and reliable delivery, courier collections take place every weekday morning.

Orders placed before midnight will typically be packed and dispatched the following business morning.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a tracking number via email.

Estimated delivery times after dispatch:

Please note that delivery times are estimates and may vary during peak periods, public holidays, or due to circumstances beyond our control.

Once your parcel has been collected by the courier, you will receive a tracking email allowing you to follow your order every step of the way.

If you have any questions regarding your delivery, please contact our support team and we'll be happy to help.

Thank you for choosing Hey Girl. 💕